Delivering Program Success through Knowledge, Resources and Relationships.
My goodness, what a big statement this is.
The kind of statement that when you hear it, you find yourself nodding your head sagely in agreement. The kind of statement that can also seem a bit broad, and perhaps not that meaningful, so we decided we should break it down and explore what this really means.
Delivering program success means that we have supported you in delivering clearly defined objectives. We have listened to what you need, and developed relevant program elements that support these needs. This may include great content or speakers that deepen attendees knowledge of a subject, encourage networking by providing time and space for conversation, or reward and show appreciation for your participants.
Knowledge is what our individual team members bring to the programs. Each member is focused on their specific role and area of expertise, but the majority have worked in many areas of the business and bring a depth of operational and creative experience in Western Canada earned over years, or decades, of delivering programs here. The cool thing about our team is that we know the basics so well, we have the time and energy to commit to keeping up with what is new, whether unique tours, artisans and their wares or classes, or something just for you that we haven’t even thought of yet.
Resources are the tools both internal and external that efficiently provide what you need. We have been doing this for a long time, and we are constantly evolving both the technology and the delivery to ensure a seamless experience for your guests.
Relationships are truly the key to our success. We have amazing partners here, people we like, people we trust, and together we create success for you. We all know when relationships are the most critical is when things don’t go exactly the way we had planned, this could be any number of things that are out of our control. Our relationships will allow us to respond in the way that provides the least guest impact and the best overall experience possible. We usually finish our programs with a hug.
This is how we will partner with you throughout Western Canada to deliver program success. We can’t wait!